333 bat's Privacy Policy

333 bat is an online gaming and sports betting platform operated for users in Bangladesh. This Privacy Policy explains what information is collected when you use our website, create an account, or use our services — what it is used for and with whom it may be shared.

By using 333 bat's services, you are considered to have agreed to the terms of this policy. This policy should be read together with our Terms and Conditions, which set out the terms governing use of the platform in detail. If you have any questions about any part of this policy, please contact our support team.

This policy applies to all registered users aged 21 or older. Registration and use of the service by minors (under 21) is strictly prohibited.

333 bat collects user information in several ways. The type of information collected depends on which part of our service you are using.

2.1 Information You Provide Directly

This includes information you give us yourself:

• Registration details including name, email address, and mobile number
• National ID or passport number — required for identity verification (KYC)
• Date of birth — to confirm age verification (21+ requirement)
• Transaction details including bKash, Nagad, Rocket, or Upay account numbers
• Content of communications with us via support chat or email

2.2 Automatically Collected Information

Information collected automatically when you use 333 bat includes:

• IP address and device identification details (device model, operating system, browser type)
• Date, time, and duration of sessions on the site
• Pages viewed and links clicked
• Betting and game history, win and loss records
• Information from cookies and similar tracking technologies

333 bat uses your information only for specific and legitimate purposes. The table below clearly sets out the purposes and their basis:

We may use your information for marketing communications, but only where you have given clear consent to receive them. You can stop receiving marketing messages at any time.

333 bat does not sell your personal information to third parties for commercial purposes. However, information may be shared in certain specific situations necessary for the operation of the service:

4.1 Payment Processing Partners

Necessary transaction information is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay to process deposits and withdrawals. This sharing is limited strictly to the specific transaction and no further information is provided to these parties beyond that.

4.2 Technology and Service Providers

We work with third-party technology partners for server hosting, data analysis, customer support software, and cybersecurity services. These partners work only in accordance with 333 bat's instructions and may not use the information for their own purposes.

4.3 Legal Obligations

We may be required to disclose information in accordance with applicable law in response to a court order, legal process, or a valid request from a government authority. In such cases, we will make reasonable efforts to notify the affected user within legal limits.

5.1 Retention Period

333 bat retains your information only for as long as it is needed for the relevant purpose or as required to be kept by legal obligation. Even after an account is closed, information relating to financial transactions may be retained for a set period in accordance with applicable legal requirements.

5.2 Security Measures

We apply industry-standard security measures to keep your information safe. These include:

• SSL (Secure Socket Layer) encryption — data is fully encrypted during transmission
• Encryption at Rest — security of information stored on servers
• Two-Factor Authentication (2FA) — an additional layer of protection for your account
• Firewall and intrusion detection systems — preventing unauthorised access
• Regular security audits — identifying and addressing potential vulnerabilities
• Strict staff access controls — only authorised staff have access to information

No digital system is 100% secure. However, 333 bat is committed to ensuring the highest standard of technical and organisational measures to protect your information. In the event of a security breach, we will promptly notify affected users in accordance with applicable law.

333 bat uses cookies and similar technologies to improve the user experience and ensure the proper functioning of the platform.

6.1 Types of Cookies

You can control or reject cookies through your browser settings. However, disabling essential cookies may mean that some parts of the site do not work properly.

As a registered user of 333 bat, you have certain fundamental rights regarding your personal information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: If your information is inaccurate or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted, though this may not be possible where legal obligations apply.
• Right to Object to Processing: You can object to your information being used for specific purposes.
• Right to Data Portability: You can request your information in a structured, machine-readable format.
• Right to Restrict Processing: In some cases, you can request that processing of your information be temporarily paused.

To exercise these rights, please contact our customer service team via live chat or email. We will respond to your request within the timeframe set out under applicable law.

333 bat's services are exclusively for adults aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

We verify age at the point of registration and reserve the right to confirm age via a national ID or other document in cases of doubt. If a user of any account is found to be under 21, that account will be closed immediately and any stored information will be deleted.

Responsible gaming is a core principle of our platform. To learn more, read our Responsible Gaming Guidelines, where you will find information on safe gaming habits and available support.

Your information may be processed or stored on servers located outside Bangladesh as needed to operate the service. In such cases, 333 bat ensures that the data transfer is carried out under appropriate safeguards.

All third-party service providers with whom information is shared are bound by appropriate data protection agreements. Data is primarily processed in regions that comply with data protection standards.

333 bat reserves the right to update this Privacy Policy from time to time. Changes will take effect upon publication on the website, and the effective date will be clearly stated at the top of the page.

For significant changes, we will make reasonable efforts to notify registered users by email or via in-platform notifications. Continued use of the service after changes have taken effect will be considered as acceptance of the updated policy.

To learn more about our service, rules, or use of the platform, visit our detailed About 333 bat page, which contains information about the platform's goals and values.