333 bat Terms and Conditions

These terms and conditions ("Terms") apply to the 333 bat platform and all related services. In this document, "platform" refers to the 333 bat website, mobile application and associated digital channels. "User" or "member" refers to any person who has registered with 333 bat or is using its services.

By accessing the platform, opening an account or using any service, the user is considered to have accepted all provisions of these Terms. Any user who does not agree with these Terms is advised to stop using the platform.

1.1 Definition of Terms

• "Wager" or "Bet": The act of staking money on an event or game.
• "Balance": The total amount of money currently held in a user's account.
• "Bonus Balance": Funds granted as a promotional bonus, which require specific conditions to be met before withdrawal.
• "Wagering": The requirement to place bets a specified number of times using bonus funds.
• "KYC": The process of verifying a user's identity (Know Your Customer).

To use services on 333 bat, each user must register an account. All information provided at the time of registration must be accurate, complete and current. If an account is registered with false or misleading information, the account may be closed immediately and 333 bat authority reserves the right to forfeit the associated balance.

2.1 Registration Terms

• Only one account is permitted per person.
• The mobile number and email address used for registration must be active and belong to the user.
• Keeping the account password confidential is solely the user's responsibility.
• Allowing a third party to access your account is prohibited.
• If documents are requested for identity verification (KYC), they must be provided within the specified time.

2.2 Identity Verification

333 bat reserves the right to verify a user's identity at any time. Withdrawals may be temporarily suspended until verification is complete. Failure to submit a national identity card or equivalent document may result in account closure.

333 bat gives the highest priority to the protection of minors. If there is any suspicion that a minor has opened an account, the authority will investigate that account immediately and close it if necessary. In such cases, 333 bat reserves the right to close the account without returning deposited funds.

333 bat is committed to promoting responsible gaming habits. Read the responsible gaming guidelines to stay informed about the risks associated with gambling.

3.1 Additional Eligibility Requirements

• The user must be lawfully present in Bangladesh.
• A member whose previous account was closed may not open a new account.
• Opening a new account while a Self-Exclusion is in effect is prohibited.

The user is solely responsible for maintaining the overall security of their account. If login credentials are stolen or unauthorised access occurs, the 333 bat support team must be notified immediately. The user is liable for any transactions carried out on the account before such notification.

4.1 Updating Account Information

If the phone number, email or other information provided at registration changes, the user is responsible for updating it. 333 bat will not be liable for any disruption to services caused by outdated or incorrect information.

4.2 Inactive Accounts

If there is no login or transaction for more than 365 days, an account may be considered inactive. A maintenance fee may be applied to inactive accounts, and if the balance reaches zero, the account may be closed.

333 bat currently offers deposit and withdrawal services via bKash, Nagad, Rocket and Upay. All transactions are completed in Bangladeshi Taka (৳).

5.1 Deposit Rules

• Deposits must only be made from the user's own mobile banking account.
• Funds sent from a third party's account are not acceptable and will be returned.
• Once a deposit is successful, it is automatically added to the account.
• If a deposit is delayed for any reason, please contact the support team.

5.2 Withdrawal Rules

• Withdrawals can only be made to the mobile number used for deposits.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals may be suspended if KYC verification has not been completed.
• The wagering requirement must be met before withdrawing a bonus balance.
• In the case of unusual transactions, withdrawals may be temporarily suspended during an investigation.

333 bat offers promotional offers from time to time. Each offer has its own terms and conditions, which are stated in the offer description. By accepting a bonus, the user is considered to have agreed to the specific terms of that bonus.

6.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for the bonus is 25 times the bonus amount.

6.2 General Terms for Bonus Use

• Bonuses may only be used on games and bets approved by 333 bat.
• Funds wagered with a bonus cannot be withdrawn directly.
• While one bonus is active, taking a new bonus may be restricted.
• If a user misuses a bonus solely for financial gain, the bonus will be cancelled.
• 333 bat reserves the right to close an account in the event of bonus misuse.

All betting activities on 333 bat are governed by the rules set out below. Once a bet is accepted, it is considered final and cannot generally be cancelled.

7.1 Rules for Placing Bets

• A bet will only be accepted if there is sufficient balance.
• 333 bat reserves the right to cancel any bet accepted in error due to a technical fault.
• If clearly incorrect odds are offered on an event, the relevant bet may be cancelled.
• If a bet is unsettled due to an internet disconnection, it will be settled based on the information recorded in the log.

7.2 Determining Results

The outcome of all bets is determined based on 333 bat's own records and the official data of the provider. In the event of a dispute, the decision of 333 bat is final.

7.3 VIP Benefits

Regular members can progress through five VIP levels: Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate increases at each level — from a maximum of 0.3% at Bronze up to a maximum of 1.5% at Diamond. Cashback is awarded based on the net loss for the week.

The following activities are strictly prohibited and, if they occur, the account will be closed immediately and the balance may be forfeited:

• Creating or operating multiple accounts.
• Opening an account using another person's identity.
• Bonus misuse or bonus hunting activities.
• Placing bets using automated software or bots.
• Threatening or harassing other members or 333 bat staff.
• Attempting to exploit technical vulnerabilities or faults in the platform.
• Using the platform for money laundering or illegal activities.
• Match fixing or attempting to influence the outcome of any event.

333 bat takes the protection of users' personal data very seriously. Full details of how information collected during registration on the platform is used, stored and protected can be found in the 333 bat Privacy Policy.

9.1 Data Sharing Policy

333 bat does not share users' personal information with third parties for commercial purposes. However, information may need to be provided under legal obligations or at the direction of a government authority.

9.2 Cookies and Tracking

333 bat uses cookies to improve the platform experience. Users can manage cookies in their browser settings, but disabling certain cookies may limit the functionality of the platform.

333 bat strives to ensure the highest standard of service, but the platform will not accept responsibility in the following situations:

• If a bet is disrupted due to an internet disconnection or a technical issue with a device.
• If a transaction is not completed due to a delay or disruption by a third-party service provider (such as mobile banking).
• If account information is stolen due to the user's own negligence.
• If the service is unavailable due to force majeure events (natural disasters, war, cyber attacks, etc.).

333 bat is not liable for any indirect losses or lost profits. 333 bat reserves the right to correct at any time any amount incorrectly credited or displayed due to a technical error.

333 bat reserves the right to temporarily suspend or permanently close a user's account at any time without giving a reason. However, if an account is closed for a reason other than a breach of the Terms, the remaining valid balance will be returned.

11.1 Closure at the User's Request

If a user wishes to close their account themselves, they must contact the support team. It is advised to withdraw all valid balance before closure.

11.2 Self-Exclusion

If a user feels that gambling is causing problems, they can apply for self-exclusion for a set period or permanently. For more details, visit the Responsible Gaming page.

333 bat reserves the right to change, amend, or update these terms at any time. A notice will be posted on the platform before the changes take effect.

If a user continues to use the platform after the changes, they will be considered to have accepted the new terms. It is therefore recommended to check this page regularly.

If you have any questions about these terms or need clarification on any matter, contact the 333 bat support team. Our support is available seven days a week, twenty-four hours a day, in both Bengali and English.

13.1 Support Channels

• Live Chat: Get instant support directly through live chat on the platform.
• Email: [email protected]

For answers to common questions, visit the 333 bat FAQ page, which covers frequently asked questions about accounts, payments, bonuses, and betting.